Woebot may sit at the outer rim of digital mental health technologies, but we can see the shape and trajectory it implies for understanding mental health, the care relation and, beyond that, the person generally. Where the CBT-AI combination sets up a relentlessly positive artificial other—an interlocutor that is never awkward or demanding, and becomes naturalised as ‘what I like’—real-world relationships are bound to be found unsatisfactory.
...denial of care to a particular group of patients is not the application of some apolitical, medical procedure. It is thoroughly reactionary, and continues the worst traditions of psychiatric care, updated for the neoliberal age.
"We live in a liberal democratic society in which democracy has come to mean openness to individuals’ personal rights and needs, with virtually no examination of what they might mean" writes Alison Caddick