It is the little things that count. Particularly when we are most alone, most overwhelmed or most abandoned, it is the small gestures of friendship that keep us from despair. And it’s the little things that hurt, too, like an unanswered phone call, or a letter to a friend that goes missing. When it is not one letter but 2000 that go missing, it doesn’t look like carelessness; it begins to look like malice.
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